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Senior Researcher, User Experience

HLB Chicago is seeking a seasoned user researcher (8+ years) to anchor the company’s fast growing User Experience Practice in the Chicago office. This person will bring their intellectual curiosity, analytical rigor, methodological diversity, client savvy, and hard working attitude to our team.

As a Senior Researcher you will employ qualitative and quantitative methods to support product development from discovery through concept preferences and usability testing. Quantitative skills are a must.

RESPONSIBILITIES, include the ability to juggle the following:
· Business development support
· Project delivery and oversight
· Practice Innovation
· Multidisciplinary collaboration
· Contributing to the overall HLB culture

REQUIREMENTS include:
· Educational background in design or anthropology

· Strong skills in programs including PTT, Word, and Excel, Illustrator, Photoshop and InDesign

· Excellent presenting, writing and visualization skills

Our client projects are extraordinarily diverse, ranging from medical, consumer and industrial sectors, both domestic and international. Successful candidates will have client-facing experience and a willingness to roll-up their sleeves.

If you are you are willing to get your hands dirty and jump in when needed, but can also provide structure to and facilitate teams and clients, you will be happy in our team environment.

Please send your resume, a visual sample of recent work (within the past year) and/or portfolio, and references to careers@hlb.com . No calls please.

HLB is a product design firm specializing in the design and development of industrial, medical and consumer products. We use design to create products that have meaning worldwide.

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